Frequently Asked Questions
Everything you need to know about our products and services
General Questions
Omra Meat Processing Limited is a leading halal meat processing and export company based in Kenya. Established 15 years ago with full-scale operations for the past five years, we specialize in processing and exporting premium quality halal-certified beef, goat, and lamb products to markets in the Middle East, including UAE, Oman, Qatar, Bahrain, and Kuwait.
Our state-of-the-art processing facility is located in Mbirikani, Kajiado County, Kenya. This strategic location allows us to source high-quality livestock and efficiently process and export our products to international markets.
We currently export to five key markets in the Middle East:
- • United Arab Emirates (UAE)
- • Oman
- • Qatar
- • Bahrain
- • Kuwait
Halal Certification Questions
Yes, absolutely! All our products are 100% halal certified by recognized Islamic authorities. We strictly adhere to Islamic dietary laws throughout our entire operation, from livestock procurement to final packaging.
Our products are certified by recognized Islamic halal certification authorities. We employ qualified halal supervisors who oversee all slaughter and processing operations to ensure complete compliance with Islamic requirements.
We follow traditional Islamic slaughter methods (Zabiha) supervised by qualified Muslim slaughtermen. The process includes reciting the name of Allah, using sharp knives, and ensuring complete blood drainage. All procedures are monitored by our halal supervisors.
Product Questions
We offer a comprehensive range of premium halal meat products:
- Beef: Full carcass, strip loin, T-bone steak, fillet, cubes, mince, and ribs
- Goat: Whole goat, ribs, cubes, mince, and legs
- Lamb: Whole lamb, loin chops, shoulder, legs, and rack
All our products are vacuum-sealed in food-grade packaging to maintain freshness and quality. Each package includes complete traceability information, halal certification, production date, expiry date, and batch numbers. We use modern packaging equipment that meets international hygiene standards.
When stored at the recommended temperature of -18°C (frozen), our vacuum-sealed products have a shelf life of 12 months. Each package is clearly labeled with production and expiry dates for your convenience.
Ordering Process
Placing an order is simple:
- Contact us via phone (+254 720 206 308) or email (info@omrameatprocessing.com)
- Specify your product requirements and quantities
- Receive a detailed quotation
- Confirm your order and payment terms
- We process and prepare your order
- Receive shipping documentation and tracking information
Minimum order quantities vary depending on the product and destination. For export orders, we typically require container loads to ensure cost-effectiveness. Please contact us to discuss your specific requirements and we'll work with you to find the best solution.
We accept various payment methods including bank transfers, M-PESA, and international wire transfers. Payment terms can be discussed based on order size and customer relationship. We also work with Letters of Credit (LC) for international transactions.
Shipping & Delivery
Shipping times vary by destination. Typically, deliveries to Middle East destinations take 5-10 days from the date of shipment. We provide estimated delivery dates with each order and keep you updated throughout the shipping process.
We use refrigerated containers (reefers) that maintain constant temperatures of -18°C throughout transit. Temperature is monitored continuously, and we provide temperature logs with each shipment. Our cold chain management ensures products arrive in perfect condition.
We provide complete export documentation including:
- • Commercial invoice
- • Packing list
- • Bill of lading
- • Halal certificate
- • Health certificate
- • Certificate of origin
- • Temperature logs
Quality & Safety
We hold several internationally recognized certifications:
- • Halal Certification - Certified by recognized Islamic authorities
- • ISO 22000:2018 - Food Safety Management System
- • HACCP - Hazard Analysis and Critical Control Points
We implement a comprehensive quality control system including supplier verification, receiving inspections, processing quality checks, temperature monitoring, pH testing, microbiological testing, and pre-shipment verification. Every batch is traceable and documented.
Yes, absolutely! We maintain complete traceability from farm to customer. Each product package includes batch numbers, lot numbers, and barcodes that allow us to trace the product back to the original livestock supplier, processing date, quality inspections, and all handling throughout the supply chain.
Still Have Questions?
Our team is here to help! Contact us and we'll be happy to answer any questions you may have.